Who we are

Korax Energy provides inspection, quality assurance and quality control, auditing, engineering, technical staffing, project management and related professional services.

Our UAE head office is:

Korax Energy Project Services LLC
Suite 901, Iris Bay Tower
Business Bay, Dubai
United Arab Emirates

Email: info@koraxenergy.com

The website also provides information about Korax Energy’s affiliated offices in Saudi Arabia, Oman, India, South Korea, Canada and the United Kingdom.

Information We Collect

We may collect personal information that you voluntarily provide through our enquiry forms, email communications, telephone calls or other interactions with us.

This information may include:

• Full name
• Company or organisation name
• Email address
• Telephone number
• Preferred or nearest Korax Energy office
• Project, service or enquiry details
• Information contained in files or documents you submit
• Communication history with our team

We may also automatically collect limited technical information when you visit our website, such as:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General location derived from your IP address
• Cookie and website usage information

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and service requests
• Understand your project or business requirements
• Prepare quotations, proposals or service information
• Communicate with you about requested services
• Arrange meetings, inspections, training or technical support
• Manage client and prospective-client relationships
• Process supplier, vendor or business-partner communications
• Improve our website, services and customer experience
• Maintain website security and prevent misuse
• Comply with legal, regulatory and contractual obligations
• Establish, exercise or defend legal claims
• Send business or service-related communications where permitted by law

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless required or permitted by law.

Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information based on:

• Your consent
• The need to respond to your request
• Steps required before entering into a contract
• The performance of a contract with you or your organisation
• Our legitimate business interests
• Compliance with legal or regulatory requirements
• The protection of our rights, systems, employees, clients or the public

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal will not affect processing that occurred before the consent was withdrawn.

5. Contact and Enquiry Forms

When you submit an enquiry through our website, we collect the information entered in the form.

This information is used to:

• Review your enquiry
• Contact you regarding your request
• Identify the most appropriate office or department
• Prepare relevant service information or proposals
• Maintain a record of business communications

Please do not submit confidential, sensitive or unnecessary personal information through the general enquiry form.

6. Cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly, improve security and understand how visitors interact with the website.

Cookies may include:

Essential Cookies

These cookies are required for core website functionality, security, form operation, session management and website performance.

Preference Cookies

These cookies may remember settings or choices made during your visit.

Analytics Cookies

Where enabled, analytics cookies may help us understand website traffic, page performance and visitor interactions.

Third-Party Cookies

Third-party services embedded within the website may place their own cookies or collect technical information according to their respective privacy policies.

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

Where required by applicable law, non-essential cookies will only be activated after obtaining your consent.

7. Embedded Content and External Services

Our website may include or link to content and services provided by third parties, such as:

• Maps
• Videos
• Social-media platforms
• Document viewers
• Analytics services
• Security and spam-prevention tools
• External websites

Third-party content may behave as though you visited the third-party website directly. These providers may collect technical information, use cookies or monitor your interaction with their services.

Korax Energy does not control the privacy practices of third-party websites. You should review their respective privacy policies before providing personal information.

8. How We Share Your Information

We do not sell or rent your personal information.

We may share personal information only where reasonably necessary with:

• Korax Energy affiliated companies and branch offices
• Employees and authorised representatives
• Hosting and information-technology providers
• Website maintenance and cybersecurity providers
• Email and communication providers
• Professional advisers, including legal, audit and accounting advisers
• Regulators, government authorities or law-enforcement agencies
• Business partners or subcontractors involved in responding to your request
• A buyer, investor or successor in connection with a business restructuring, merger or transfer

These recipients are expected to process personal information only for authorised purposes and to apply appropriate confidentiality and security protections.

9. International Data Transfers

Korax Energy operates through offices and affiliated entities in several countries. Information submitted through the website may therefore be accessed, stored or processed outside the country from which it was submitted.

Where personal information is transferred internationally, we will take reasonable steps to protect it and apply appropriate contractual, organisational or legal safeguards as required by applicable data-protection laws.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your enquiry
• Provide requested services
• Maintain client or business records
• Fulfil contractual obligations
• Resolve disputes
• Meet accounting, tax, regulatory or legal requirements
• Protect our legitimate business interests

When personal information is no longer required, we may securely delete, anonymise or restrict access to it.

11. Data Security

We use reasonable administrative, organisational and technical measures designed to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet transmission, email communication or electronic storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request information about how your data is processed
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent
• Request a copy of your information
• Request transfer of your information where applicable
• Object to direct-marketing communications
• Submit a complaint to an applicable data-protection authority

Certain rights may be limited where we are required to retain information for legal, contractual, regulatory, security or legitimate business purposes.

To exercise your rights, contact us at info@koraxenergy.com. We may request reasonable information to confirm your identity before processing the request.

13. Marketing Communications

We may send relevant service or business communications where you have requested them, consented to receive them or where otherwise permitted by applicable law.

You may request to stop receiving marketing communications at any time by:

• Using the unsubscribe option provided in the communication
• Replying to the communication
• Contacting info@koraxenergy.com

You may continue to receive essential service, contractual or administrative communications.

14. Children’s Privacy

Our website and professional services are intended for businesses and adults.

We do not knowingly collect personal information from children through this website. Anyone who believes that a child has submitted personal information should contact us so that we can review and, where appropriate, delete it.

15. External Links

Our website may contain links to third-party websites.

Korax Energy is not responsible for the content, security or privacy practices of external websites. Visiting external websites is subject to their own terms and privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our website or services
• Data-processing practices
• Technology
• Legal or regulatory requirements

The updated version will be published on this page with a revised “Last updated” date.

17. Contact Us

For privacy questions, requests or complaints, contact:

Korax Energy Project Services LLC
Suite 901, Iris Bay Tower
Business Bay, Dubai
United Arab Emirates

Email: info@koraxenergy.com
Phone: +971 54 233 0062 / +971 50 573 2290